These Terms and Conditions (“Terms”) govern your use of the products, services, and website provided by Manotherm LTD (“we,” “us,” or “our”). By purchasing our products or using our services, you agree to these Terms.

1. General

1.1 Manotherm LTD operates from The Control Centre, 4 Walkinstown Road, Dublin 12, Ireland.
1.2 Contact us via email at info@manotherm.ie or call us on 01-4522355.
1.3 These Terms apply to all sales, orders, and communications between Manotherm LTD and its customers.

2. Products and Services

2.1 We strive to ensure all product descriptions, specifications, and pricing are accurate. However, errors may occasionally occur.
2.2 All products are subject to availability. If an item is unavailable after ordering, we will contact you to offer an alternative or refund.
2.3 Customised or bespoke orders are non-refundable unless proven defective.

3. Pricing and Payment

3.1 All prices are in Euros (€) and exclude VAT unless stated otherwise.
3.2 Payment must be made in full before goods are dispatched unless prior credit arrangements are agreed.
3.3 We reserve the right to change prices without prior notice.

4. Delivery

4.1 We aim to deliver products within the estimated timeframe provided at the time of order. Delays may occur due to factors outside our control.
4.2 Delivery charges are additional unless otherwise specified.
4.3 The customer is responsible for inspecting goods upon delivery and reporting damages or shortages within 48 hours.

5. Returns and Refunds

5.1 Faulty products must be reported within 14 days of receipt for repair, replacement, or refund.
5.2 Products must be returned in their original packaging, unused, and in a resalable condition unless defective.
5.3 Custom or bespoke orders are non-refundable unless proven defective.

6. Warranty

6.1 Products are covered by the manufacturer’s warranty where applicable. Warranty terms vary by product.
6.2 Manotherm LTD is not responsible for any damages or losses caused by improper use or installation.

7. Liability

7.1 Manotherm LTD is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7.2 Our liability is limited to the value of the goods or services provided.

8. Privacy and Data Protection

8.1 Any personal data collected will be processed in accordance with our Privacy Policy.
8.2 We do not share customer information with third parties except as required to fulfil orders or comply with legal obligations.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of Ireland.
9.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Irish courts.

10. Amendments

10.1 Manotherm LTD reserves the right to update these Terms at any time without prior notice.
10.2 Customers are encouraged to review these Terms periodically to stay informed of any changes.

If you have any questions regarding these Terms, please contact us:
Manotherm
The Control Centre
4 Walkinstown Road
Dublin 12
info@manotherm.ie
01-4522355