Manotherm LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information. By interacting with us, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:
1.1 Personal Identification Information: Name, email address, phone number, and business details.
1.2 Transactional Information: Details about your purchases, payments, and inquiries.
1.3 Technical Information: Your IP address, browser type, and website usage via cookies.

2. How We Use Your Information

We use your information to:
2.1 Fulfil orders and provide requested products or services.
2.2 Respond to inquiries, quotes, and customer support requests.
2.3 Process payments and send invoices.
2.4 Improve our products, services, and website experience.
2.5 Comply with legal obligations or respond to lawful requests.

3. How We Protect Your Information

3.1 We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse.
3.2 Only authorised personnel have access to your personal information.

4. Sharing Your Information

We will not sell, rent, or share your personal information with third parties except in the following cases:
4.1 To fulfil orders or services with trusted third-party suppliers.
4.2 To comply with legal obligations, such as court orders or regulatory requests.
4.3 To protect the rights, property, or safety of Manotherm LTD, our customers, or others.

5. Cookies and Website Tracking

5.1 Our website uses cookies to improve user experience and analyse site performance.
5.2 Cookies are small text files stored on your device. You can adjust your browser settings to disable cookies, but this may affect functionality.

6. Your Rights

Under data protection laws, you have the following rights:
6.1 Access: Request a copy of the personal data we hold about you.
6.2 Rectification: Correct inaccurate or incomplete information.
6.3 Erasure: Request the deletion of your data, subject to legal and contractual obligations.
6.4 Restriction: Limit the processing of your data in certain circumstances.
6.5 Objection: Object to the use of your data for marketing purposes.

To exercise your rights, please contact us using the details provided below.

7. Data Retention

We retain personal information only as long as necessary for the purposes stated in this policy or to comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Manotherm
The Control Centre
4 Walkinstown Road
Dublin 12
Email: info@manotherm.ie
Phone: 01-4522355